Privacy Policy

At Hyde Park Medical, we are committed to protecting the privacy and security of our users’ personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website or use our services. By accessing or using Hyde Park Medical, you consent to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information: This includes your name, email address, phone number, and any other information you provide to us voluntarily through our contact forms, appointment booking, or registration process.
Usage Information: We may collect non-personal information about how you interact with our website, such as your IP address, browser type, operating system, referring URLs, and access times. This data is used to analyze user trends and improve the functionality of our website.

2. How We Use Your Information

We use the information we collect for the following purposes:

To provide and improve our services, such as processing appointment requests and responding to inquiries.
To personalize your experience and better tailor our content and services to your interests.
To send you important updates, notifications, and newsletters related to your interactions with http://www.hydeparkmed.com.
To analyze website usage and trends, helping us improve our website’s design and functionality.

3. Cookies and Similar Technologies

We use cookies and similar technologies to collect usage information and enhance your browsing experience. Cookies are small data files stored on your device by your web browser. You can modify your browser settings to refuse cookies, but this may affect the functionality of our website.

4. Data Sharing and Disclosure

We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in the following cases:

With service providers who assist us in delivering our services and maintaining our website.
In response to a legal request or when we believe disclosure is necessary to protect our rights, the safety of others, or comply with a legal obligation.

5. Data Security

We take appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of data transmission over the internet or electronic storage is entirely secure, so we cannot guarantee absolute security.

6. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of these websites before providing any personal information.

7. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect or solicit personal information from anyone under 13 years old. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will promptly delete the information.

8. Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be reflected on this page with an updated “Last Updated” date. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions, concerns, or requests regarding our Privacy Policy or your personal information, please contact us at, 615-412-8662.

Privacy Policy: SMS Communications and Consent

Introduction

Hyde Park Medical Group is committed to protecting the privacy of our patients. This section of our Privacy Policy provides detailed information about how we handle data related to SMS communications and your rights concerning opting in to receive these messages from us, opting out to STOP receiving messages, and Help with SMS.

Consent to Receive SMS Messages

Opt-In Procedure:
- Form/Web-Based Consent: When you provide your mobile phone number on our website, you will have the option to opt in to receive SMS messages. A checkbox will be available next to a clear description stating “I consent to receive automated phone calls from Hyde Park Medical Group. This includes phone calls for appointments, scheduling, appointments, scheduling, reminders, post-visit instructions, lab notifications, patient communications, general public announcements, and billing notifications. Reply STOP to opt-out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary. Visit https://hydeparkmed.com/privacy-policy/ to see our privacy policy and https://hydeparkmed.com/terms-conditions/ for our Terms of Service.”
- Explicit Consent: By checking this box, you explicitly consent to receive SMS messages from Hyde Park Medical Group for the purposes described next to the checkbox. You will not be enrolled in any SMS communications without this explicit action or consent.
- Confirmation Message: After opting in, you will receive a confirmation SMS confirming your subscription to our services. This message will include additional information on how to opt out if you decide not to receive further messages, or get get further assistance.
Purpose of SMS Communications:
- The SMS messages you receive from us may include appointment reminders, follow up messages, billing inquiries, and occasional alerts about new services or changes in policy.
Frequency of Messages:
- Message frequency may vary. Based on the services you subscribe to and your interactions with our services, typical message frequency could range from weekly to monthly.

Managing Your Preferences

Opt-Out Option: You can opt out of SMS communications at any time by replying “STOP” to any message you receive from us. Upon receiving your request, we will send you a confirmation message and cease sending SMS messages to you.
Preference Management: You can manage your preferences and update your contact information at any time:
- By Contacting 615-412-8662
- By Sending a message through your online patient portal
- By Emailing hydepark@hydeparkmed.com
- By SMS by Replying HELP. Message & data rates may apply; Messaging frequency may vary. Visit https://hydeparkmed.com/privacy-policy/ to see our privacy policy and https://hydeparkmed.com/terms-conditions/ for our Terms of Service.

Contact Support
- If you require assistance related to SMS:
  - Reply HELP for support; Message & data rates may apply; Messaging frequency may vary. Visit https://hydeparkmed.com/privacy-policy/ to see our privacy policy and https://hydeparkmed.com/terms-conditions/ for our Terms of Service.
  - Contact 615.412.8662 for further assistance

Data Security and Privacy

Protection of Information: We take the security of your personal information seriously. Measures are in place to protect your information from unauthorized access, use, or disclosure.
Sharing of Information: We do not share your personal information with third parties for their marketing purposes without your explicit consent. Hyde Park Medical Group may share HIPPA complaint personal information only for purposes related to medical care such as, referrals to specialists, imaging centers, and lab centers. Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.

Changes to This Policy

We reserve the right to update this SMS communications policy. You will be notified of any significant changes by SMS (if subscribed), emails (if subscribed), through a notice on our website, or via mail.

Contact Us

If you have any questions or concerns about this policy or your privacy settings, please contact our Privacy Officer at 615-412-8662 or submit a inquiry through the online “Contact Us” form at https://hydeparkmed.com/contact-us