Terms & Conditions
Terms & Agreement
Introduction
Welcome to Hyde Park Medical Group, a dedicated family medicine clinic providing a range of healthcare services. By accessing and using our services, you agree to the following terms and conditions. Please read them carefully.
Services Offered
Hyde Park Medical Group offers comprehensive medical care including preventive care, diagnosis and treatment of acute and chronic conditions, urgent care, and telehealth services. These services are available to all patients who meet our treatment criteria, based on medical need and our capacity to effectively provide care.
Patient Responsibilities
Personal Information: You must provide accurate, current, and complete information about your health and contact details. Failure to do so may affect the quality of the medical care you receive.
Treatment Compliance: You are expected to follow the treatment plans prescribed by your healthcare providers. Non-compliance may result in deterioration of your health condition for which our clinic cannot be held responsible.
Financial Obligations: You are responsible for timely payment of all fees associated with your care, including co-payments, co-insurance, and deductibles. Information about fees will be provided prior to treatment, and payment is due at the time of service unless otherwise arranged.
Privacy Policy
Your privacy is critically important to us. Hyde Park Medical Group adheres to the Health Insurance Portability and Accountability Act (HIPAA) to ensure the confidentiality and security of your healthcare information. Our full Privacy Policy, available on our website, outlines our data handling practices and your rights related to your personal health information.
Appointment Policies
Appointments can be scheduled via phone or through our website. We require at least 24-hour notice for cancellations. Repeated no-shows or late cancellations may result in a fee or discontinuation of services.
Telehealth Services
We offer telehealth services, allowing you to consult with healthcare providers electronically. By using these services, you consent to receiving care via telecommunications technology and acknowledge the potential risks associated with this mode of communication.
Fees and Payment Policies
All fees will be communicated prior and during your appointment. We accept most major insurance plans and provide assistance in filing claims. Patients are responsible for the payment of all charges not covered by insurance.
Email and Phone Terms Of Conditions
Email/Phone Consent Communication:
The email addresses and phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
Types of Email and Phone Communications:
If you have consented to receive EMAILS from Hyde Park Medical Group, you may receive messages related to the following:
Appointment reminder
Follow-up messages
Billing inquires
General Announcements
Promotions
Our website and electronic communication channels are available for your convenience. While we strive to protect your personal information, you acknowledge that electronic communication may not be secure and agree to accept this risk.
SMS Terms & Conditions
SMS Consent Communication:
The phone numbers obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
Types of SMS Communications:
If you have consented to receive text messages from Hyde Park Medical Group, you may receive messages related to the following:
Appointment reminders
“You have an upcoming appointment at Hyde Park Medical Group on May 5, 2024. Please contact 615-412-8662, for any additional concerns. Reply STOP to opt-out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary. Visit https://hydeparkmed.com/privacy-policy/. to see our privacy policy and https://hydeparkmed.com/terms-conditions/ or our Terms of Service.”
Follow-up messages
“Thank you for trusting Hyde Park Medical with your care. For any additional question, call 615-412-8662. Reply STOP to opt-out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary. Visit https://hydeparkmed.com/privacy-policy/. to see our privacy policy and https://hydeparkmed.com/terms-conditions/ or our Terms of Service.”
Billing inquiries
“A new statement from Hyde Park Medical is now available. Please access your patient portal at https://www.onpatient.com/login/ to view it. For questions, contact 615-412-8662. Reply STOP to opt-out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary. Visit https://hydeparkmed.com/privacy-policy/. to see our privacy policy and https://hydeparkmed.com/terms-conditions/ or our Terms of Service.”
Limitation of Liability
Hyde Park Medical Group will not be liable for any direct, indirect, incidental, consequential, or punitive damages arising from the use of, or inability to use, our services or website.
Changes to Terms
We reserve the right to modify these terms and conditions at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services following any changes means that you accept and agree to the changes.
Governing Law
These terms are governed by and construed in accordance with the laws of the state in which our clinic is located, without giving effect to any principles of conflicts of law.
Dispute Resolution
Any disputes arising under these terms will be resolved through binding arbitration in accordance with the rules of the American Arbitration Association.
Contact Information
For any questions or concerns about these terms, please contact us at:
Hyde Park Medical Group
P.O. Box 23
Gladeville, TN, 37071
Phone: 615-412-8662
Email: hydepark@hydeparkmed.com
Acknowledgment and Consent
By using our services, you acknowledge that you have read, understood, and agree to be bound by these terms and conditions.
Hyde Park Medical is committed to providing quality medical care to our patients and ensuring that their personal information is kept confidential. By using our services, patients agree to the following terms and conditions:
Payment and insurance: Patients are responsible for paying for medical services at the time of their visit and for providing accurate insurance information.
Appointment cancellation policy: Patients should notify us at least 24 hours in advance if they need to cancel or reschedule their appointment. Failure to do so may result in a missed appointment fee.
Confidentiality: We will maintain the confidentiality of patients’ personal and medical information in accordance with HIPAA regulations.
Non-discrimination policy: We do not discriminate against patients based on race, ethnicity, gender, religion, sexual orientation, or any other characteristic.
Prescription refills: Prescription refills will be handled on a case-by-case basis and require an appointment or written request.
By using our services, patients agree to these terms and conditions and acknowledge that they have read and understood our privacy policy.